Platform and Backoffice Management
The management of your business depends on the interaction with your client. Open and controllable channels.
Web browsing support
Automated attention (IVR, Voice portals, ...)
Multichannel services (SMS, e-mail, call back, chat, ...)
Mail center management
Back office administrative processes
The platforms, back office and direct communication channels with your clients are of vital importance for sales and retention. Opening channels and managing them properly, they manage to convert leads into customers and retain them.
Our technical team has the necessary skills to implement and manage any channel necessary for good communication. Creating communication platforms such as websites, voice portals, instant and / or automated messaging, e-mail, etc.
We have proven experience in receiving and issuing communications services for both large companies and SMEs, and in key sectors such as: Banking, Insurance, Telecommunications, Supplies, Distribution, Administration, Pharma, etc.
APPLICATION OF THE SOLUTION